Guide

Automatic reply or booking assistant?

Both help with inquiries that keep coming back. Which one you need depends on what you want to hand off. Here are the differences, without promises about how much time you'll save.

A fixed reply

If you keep sending the same information, a saved reply may already be enough. You pick it yourself and decide when it fits. That works for a manageable inbox and details that rarely change.

A reply from your details

An assistant can read a question in context and answer with your details. For that, the details have to be right. Before a test, check what's entered about rates, area, times and limits, and ask how you correct something that's no longer true.

A real booking

Putting an appointment in the calendar is a different job from a friendly reply. Free time, length and confirmation have to fit together. Ask to see a whole flow and look at the calendar afterwards. The calendar in Replia is the one that counts. There is no connection to Google Calendar.

A clear takeover

Ask to see how you pause the assistant, take over a chat and see what has already gone out. Think about what should happen while you can't be reached. Find out beforehand how you report a problem and when someone answers.

Compare with your routine

Start with invented examples and a short test. Then compare with what you do today. What got easier? What got more awkward? If what you use now fits better, that's an answer too.

Your worksheet

Do I need a template, a reply or a booking?
Which calendar counts?
What confirmation should come before a booking?
How do I take over a chat?
Who helps when something goes wrong, and when?

Replia is in its test phase. In a short demo I'll show you these points on invented chats before you decide on a test.

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